Effective Date: September 5, 2024
At Quranic Pathway, we strive to ensure our students are satisfied with the services we provide. However, we understand that sometimes things may not go as planned. This Refund Policy outlines the conditions under which refunds may be granted for services purchased on our website.
1. Eligibility for Refunds
Refunds are only available for the following circumstances:
- If a technical issue prevents you from accessing the course after purchase.
- If you accidentally purchase a course and request a refund within 7 days of the transaction.
- If the course content you purchased significantly differs from what was advertised on the website.
2. Non-Refundable Situations
The following circumstances do not qualify for a refund:
- If you change your mind after completing or partially completing a course.
- If the course has been available for more than 7 days from the purchase date.
- If you experience personal scheduling conflicts after the course starts.
- Any subscription fees that have already been used or partially consumed are non-refundable.
3. Subscription Services
If you are on a recurring subscription plan, you may cancel at any time. However, refunds will not be provided for the current billing cycle once a subscription charge has been processed. You will retain access to the service until the end of the billing period.
4. Requesting a Refund
To request a refund, please follow these steps:
- Email us at info@quranicpathway.com with your order details, including the purchase date, course name, and reason for the refund request.
- Refund requests must be made within 7 days of the original purchase date.
- Once your request is reviewed, we will notify you of the approval or rejection of your refund.
5. Refund Process
- If your refund is approved, it will be processed within 5-10 business days.
- Refunds will be credited back to the original method of payment used during purchase.
- Please note that your bank or credit card provider may take additional time to process the refund on their end.
6. Changes to this Refund Policy
Quranic Pathway reserves the right to modify this Refund Policy at any time. Any changes will be updated on this page with the new effective date. It is your responsibility to review the Refund Policy periodically for any updates.
7. Contact Information
If you have any questions regarding our Refund Policy or need assistance with your purchase, please contact us:
- Phone: +1 681-839-7862
- Email: info@quranicpathway.com
- Address: 1001 South Main, STE 500, Kalispell, MT 59901